Product update

MailNext is evolving during pilot use. Check the latest product updates before major workflow changes or scheduled maintenance.

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MMailNextShared inbox software for service businesses

Updates

Product updates and release notes

Use this page to tell pilot customers what changed, what is improving, and when planned maintenance or workflow updates may affect their day-to-day use of MailNext.

Product

2026-04-04

Pilot workflow upgrade batch

MailNext now has clearer processed/routing workflow support, Business Profile improvements, reports, retention settings, and stronger pilot-facing trust pages.

Billing

2026-04-04

Billing lifecycle clarified

The account area now reflects trial, active, past-due, cancel-at-period-end, and cancelled states more clearly so admins can understand account status before wider pilot use.

Operations

2026-04-04

Release and maintenance communication added

MailNext now has a simple updates surface that can be used to tell customers what changed, what is improving, and when planned maintenance may affect live use.